Another powerful reason for making the switch from using the unlimited autoresponders that come free with your web hosting account to paying a monthly fee for an autoresponderservice is tracking capability. The autoresponders that come with your web host don’t have built-in tracking capabilities. Tracking customer response with a paid autoresponder service can lead to […]

Technology, some people fear it, some resist it, and others embrace it. As a small business owner, it could be the best thing that ever happened to your company. With the technology available today, small businesses are increasingly leveling the playing field between themselves and big companies. With toll free virtual PBX (Private Branch Exchange) […]

Monique Hawkins Are you planning to start your own small business? Are you beginning an online business or turning an offline brick and mortar business into an online business as well? What do you need to know to get started on the right foot from the get-go? You need to know that it is very […]

(NC)—Being a small business in Canada during the peak holiday shopping season can be challenging, especially for those that offer great gift ideas. Helping customers find the perfect gift and offering the best possible customer service is key, however, good customer service goes beyond assisting purchase selection – especially if your customers are in the […]